Care Quality Commission (CQC) Inspections of Gender Identity Services

This message is from Lucy Hamer who is the Public Engagement Manager at the CQC and may be of interest to anyone who has contact with Charing Cross GIC or the Tavistock.
In January 2016, the Care Quality Commission are undertaking two inspections of Gender Identity Services and would welcome feedback from people who are currently using their services or who have used their services in the last year. 
In the week beginning 18th January 2016, we will be visiting the Charing Cross Gender Identity Clinic  run by West London Mental Health NHS Trust to carry out a focused inspection with a particular emphasis on patient experience and in the week beginning 25th January 2016, we are visiting the Gender Identity Development Service at the Tavistock and Portman NHS Foundation Trust as a part of their comprehensive inspection and will be collecting feedback between now and for two weeks after the inspection dates. 
If you would like to give feedback or input into these inspections, including arranging to speak with a member of the inspection team or giving feedback in any other way please contact 03000 616161 or email with the following references – for Charing Cross Gender Identity Clinic INS1-2206743716 and for Gender Identity Development Service SPL1-2272488966. Information shared as a part of this inspection will be confidential and no names will be used in the report or in feeding information back to the provider services.
Lucy Hamer
Public engagement manager
Strategy and Intelligence
Care Quality Commission
07795 548551 or 0207 448 9230
Please note I work part time. If you need to speak to someone more urgently please email  or contact my colleagues or


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CQC Inspections of GICs